'MRHQ'; 'we'; 'us'; and 'our'; means Military Resettlement Headquarters Ltd of Office 18, Wingate Business Exchange, Wingate Square, Clapham Old Town SW4 0AF.
MRHQ endeavours to ensure that the information that you submit to us remains private, and that it is used only for the purposes described below. We aim to provide a safe and secure experience for all of our users. We make every effort to comply with our obligations under the 1998 Data Protection Act. Additionally, we understand the importance of maintaining the confidentiality of your CV and other information stored about you while using the site.
Account and CV information
When you register to MRHQ your details, including your CV, can be made available for searching, viewing over the Internet and downloading by any direct recruiter, employment consultant or other person or organisation who requests CVs matching your profile to be sent to them. MRHQ attempts to verify the identity and the nature of the business of such organisations however does not make any warranties as to their authenticity.
Your personal information
When you create or register your CV with us, we will collect personal information from you, such as your name, contact details, and other details. Once you register with MRHQ and accept our Terms & Conditions, you are not anonymous to us. We may use information that you provide to alert you to our own products and services. We may contact you regarding site changes or changes to the MRHQ products or services that you use.
Disclosure of personal information
When you register, we store some information about you in your account, but it is protected by your password and may only be accessed by you. It does not form part of our candidate database and cannot be searched or accessed by MRHQ customers. You can delete your account at any time. Your CV, unless you choose the option to 'hide', will be accessible to any MRHQ customer. If you choose to hide your CV, all clients of MRHQ will be unable to view or access it.
If you choose to create a profile and upload a CV to our database, we rely on you to ensure that your details are kept up to date. You should update your CV at least every six months, particularly if your contact details have changed.
Please note that MRHQ reserves the right to remove from our database, CVs which include any content that we consider to be illegal or offensive.
We do not disclose information about your individual visits to the MRHQ site, or personal information that you provide, such as your name and personal contact details unless you have given us your permission or we believe that the law requires it. N.B. that by registering with MRHQ you are granting us permission to disclose this information unless you choose the option to 'hide'. We may record and share aggregated information with our clients. Additionally, if you input your information on a co-branded registration page or job application page, eg a MRHQ client-company registration page then the information that you give becomes the property of both MRHQ and the client. MRHQ is not responsible for the information that the client receives.
MRHQ will also use the aggregate data to identify employment trends across different industries, such as salary averages. This information will not be capable of being linked to any personally identifying information about users.
Please be aware that some of our customers may be located in countries outside the European Economic Area.
PLEASE NOTE: Your current employer may be a customer of MRHQ, or a client of one of our customers. MRHQ cannot restrict the customers who access profiles on our database and cannot be held responsible for any eventuality.
Information collection and use
Like many websites, we routinely capture your IP address information to determine your location. This helps us work out whether you are visiting the site from within the UK, EU or rest of the world, and means we can show you content that's specific to your location and ask the right questions about your eligibility to work in the UK or EU should you wish to apply for a job on MRHQ. MRHQ automatically receives and records information on our web server logs from your browser including your IP address. MRHQ records IP addresses for anonymous statistical purposes, administration of our website and servers, and to improve our services.
An IP address, or 'internet protocol address', is a unique identifying number given to every device connected to the internet. Like a car license plate, an IP address is a special serial number used for identification.
Information may be gathered from your registration form. The information gathered may be used by MRHQ internally, for purposes relating to your use of the website and for marketing activities, and may be passed to carefully selected third parties to use for marketing activities. If you do not wish to receive marketing material from MRHQ or from carefully selected third parties you should tick the appropriate box on the submission form. If you subsequently decide you no longer wish to receive direct marketing/information from MRHQ or no longer wish us to pass your information to third parties you should notify us using the Contact page of our website or delete your CV.
MRHQ may set and access cookies on your computer. You can choose whether or not to accept cookies, however, if you do not accept MRHQ cookies, some of our services may not be available to you. This policy does not apply to companies that MRHQ does not own or control, or to people that MRHQ does not employ.
MRHQ uses a specific cookie in order to facilitate the use of Google Universal Analytics for logged in Candidates or Recruiters (“Logged-In User”). If you are a Logged-In User, MRHQ may use your Candidate or Recruiter user ID in combination with Google Universal Analytics and Google Analytics to track and analyse the pages of MRHQ that you visit. We do this to better understand how you use MRHQ, with the aim of improving MRHQ for all users. We do not pass any Logged-In User personal identification information to Google Analytics.
MRHQ gathers general information about users, for example, what services users access the most and which areas of the MRHQ site are most frequently visited, the number of CVs on the database, or the number of visitors to the site and for other lawful purposes. Such data is used in the aggregate to help us to understand how the MRHQ site is used. We gather this information so that we can continue to improve and develop our services to benefit our users. We may make this aggregated information available to users of the MRHQ site, to our clients, advertisers, suppliers and other reputable third parties. These statistics are anonymous and contain no personal information and cannot be used to gather such information.
The site is protected against unauthorised access using the latest security devices and 'firewalls'.
Other ways of ensuring your privacy:
You may amend your personal details at any time. These options are available when you login to our website.
You may 'hide your CV' from all clients of MRHQ meaning that your CV and profile will not appear in any CV Searches. You are still able to apply for vacancies with your CV.
You may unsubscribe from any employment or promotional information that we may send to you by in any of the following ways:
- Using the unsubscribe function at the bottom of the email
- Amending your account details by logging in to our website
- Contacting us on the Contact page of our website.
Any further queries should be directed through our contact form
You can remove any of the information that MRHQ stores about you, at any time, by logging in to your MRHQ account and choosing to delete the account.